"With that comes great responsibility in balancing both safety for listeners and freedom for creators. Spotify, which has 172 million subscribers, announced on Wednesday it was siding with Rogan, who had the service's most streamed podcast in 2021. The letter cited the company's massive reach. "I am doing this because Spotify is spreading fake information about vaccines – potentially causing death to those who believe the disinformation being spread by them," the 76-year-old singer of "Harvest Moon" and "Heart of Gold" wrote.Ī group of 270 doctors, nurses, scientists and educators sent an open letter to Spotify in late December demanding it stop Rogan from spreading spurious claims about COVID-19.
Young on Monday wrote to Spotify's management saying he wanted all his music removed from the platform over what he called misinformation that Rogan was promoting on his podcast, which is available exclusively on the service. Newsweek has reached out to Spotify for comment. The streaming service has found itself in the middle of a controversy over misinformation on a popular podcast and an ultimatum from a rock legend. The bot would direct customers to a human if they remained stuck, but offered no wait times.Ī view of atmosphere as Ed Sheeran and Spotify celebrate the launch of his album in New York City.
The customer support live chat offered customers a bot that would direct users to possible solutions to their issues. It advised customers seeking quicker help to search its support articles or visit its "community help" section. "We're currently getting a lot of contacts so may be slow to respond," the message read. Pacific time Thursday notifying users of a possible slow response. Spotify's page allowing users to contact customer support through live chat showed a message time-stamped at 1:42 p.m. Since then, Spotify users have taken to social media announcing they were deleting their accounts. The service sided with Rogan Wednesday after Young issued an ultimatum telling Spotify it could have him or the popular podcast, but not both. The Sweden-based streaming service this week found itself in the middle of a tug-of-war between rock legend Neil Young and Joe Rogan, the host of The Joe Rogan Experience who has come under fire for his remarks over the COVID-19 vaccine.
Customers who logged on to Spotify's customer service "live" support chat were greeted by a robot instead of a live person Thursday as the streaming service was flooded with complaints.
0 kommentar(er)
